10 THINGS TO KNOW BEFORE HAVING YOUR CAR REPAIRED

• 1) Your car is the second largest invstment you're likely to make. Preserve its value and your safety by having it repaired professionally.
• 2) Never drive a car that could be unsafe because of damages.
• 3) Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
• 4) You are not required by law to obtain more than one estimate or appraisal.
• 5) You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
• 6) Differences in repair estimates are common. A lower estimate may not include all the necessary work. If you're not sure why one estimate is different from another you've received, please ask us.
• 7) Choose a shop that has unibody repair equipment and certified (by I-CAR or ASE, for example) technicians.
• 8) Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
• 9) Ask if the shop offers a repair warranty.
• 10) Let us help you negotiate your claim with the insurance company.